8-12-16 – A Vermont Health Connect Horror Story

A friend, Tom Beardsley, posted this story on Facebook recently with a plea to share it. His experience with Vermont Health Connect is one everyone should read, and we’re grateful for his getting this message out….

“IMPORTANT. Beware of government run health care. May 1, 2015 I retired to be the care giver for my wife who was ill at the time. I applied for coverage through Vermont Health Connect with the help of one of their “navigators.” With my income information the woman at Vermont Health Connect told us what my premium would be. When the bills arrived it was over $100 per month more than I was told.

My wife died on September 19, 2015. I immediately notified Vermont Health Connect to take her off the policy. My premiums remained unchanged for several more months. (Yes, writing a check each month for your dead wifes health insurance coverage is a wonderful way to be regularly reminded of her passing.)

On June 7, 2016 I got an $800 check from Vermont Health Connect for the over payments. I never asked for that check by the way. Two weeks ago I got a phone call from Vermont Health Connect demanding that I pay the $800 back because the check was sent in error. I called to complain.

Vermont Health Connect returned my call to apologize and they informed me that I did not have to pay the $800 back. Today I got a call from Vermont Health Connect informing me that I supposedly do in fact owe $500 back and that it is now going to collections.

On top of all that, when I turned 65 in April I went on Medicare and notified Vermont Health Connect to terminate my coverage. On July 26, 2016 I received a bill from Vermont Health Connect for the premiums allegedly “past due” from April through July…over $2,000.

THIS is the compassion and competence of government run health care. THIS is Vermont Health Connect. THIS is Obamacare. Beware before you sign up. Please share.”

Yet another example of what happens when government gets its nose into places it has no business being. Thanks, Tom, for sharing your story. I’m sure others have similar ones to tell.

{ 8 comments… read them below or add one }

forbes morrell August 12, 2016 at 1:36 pm

Unbelievable in this day of communicaton. The left hand doesn`t know what the right hand is doing How would you like to inherit this can of worms? Good luck Phil!


Steve Tierney August 12, 2016 at 6:14 pm

It is only going to get “better”…Trump sarcasm…if we don’t get rid of the circle of power in Montpelier…now the Feds are touting the Veterans Choice Program…well, here is a story in process…I am 100% VA disabled and have list of entitlements…dental care is one of them…before I retired from the US Army in 1994 my dental care was thru military dental providers…thru a military “incident” my top front four teeth were broken off…OK…permanent bridge for years…it broke after I retired…VA wouldn’t fix it until my disability rating was 100%…years of deteriorating joints…now 100% and got teeth fixed…2 weeks ago while eating corn on the cob a tooth came off the plate…now to get it fixed I have to jump thru new hoops and my dentist has to jump thru new hoops and is not sure that he will continue to serve veterans…thanks Obama…that’s where it started


sharon August 12, 2016 at 8:06 pm

Oh!my ! I am so sorry! I also had a terrible experience with them, and are still paying for it! With NO health insurance! My husband an I signed up and had help from a “navigator ” from a hospital no doubt,and told us that with what little we make and how little we could actually pay (both work full time ,own home,no life/health insurance, retirement,savings) pay a lot in taxes,we would qualify for help,only to be billed for 3 months more than had gone before we signed up, only to then get SEVERAL letters with ass backwards dates,amounts etc.I called SEVERAL times and was told don’t worry its just a “computer glitch” looong story short 4 state phone hearings,they with held my checks without notification and took it all out of my account, no notification, so I cancelled.Only to be sent a bill later for repayment of the subsidies and a hefty tax penalty of $2000.00! And we STILL don’t have insurance!!!!!! The penalty has incurring interest! !! How the hell are you supposed to stay ahead? ????


Jim Bulmer August 13, 2016 at 12:50 pm

Tom, As long as Vermonters continue to elect morons who create these monsters and appoint idiots to run them, nothing will change. I hope and pray that come November the folks will wake up and elect intelligent, fiscally responsible candidates.


Jim Barrett August 13, 2016 at 4:40 pm

Sorry Tom to hear of your constant trouble with government run health insurance. The sad part is that private companies were doing fine operating health insurance businesses but a bunch of politicians wanted to get a cut of the action. Vermont is also well known for only allowing certain companies to sell insurance here thus eliminating competition and lower prices. Hope all turns out well for you Tom.


Gregory Wilson August 14, 2016 at 12:47 pm

I understand the incompetence and grief. However it was not for Obama care I would be going blind. and at 61 I am grateful that I got the meds to help interfere with me going blind.

Gregory Wilson


H. Brooke Paige August 15, 2016 at 4:59 pm

What would seem to be an unspeakable error at VHC unfortunately it SOP (standard operating procedure) for this tragic mistake in governance. I read an account last week of a woman who lost her child during labor and yet was billed repeatedly for health care coverage for her unborn child AND threatened with cancellation of coverage for her family if she didn’t pay up. You might be willing to excuse the this despicable behavior if it was merely a “computer error” however there are real live people running VHC and when you call with a complaint or concern, they are supposed to tend to the problem, not extend or further complicate the error !


John b nute August 24, 2016 at 7:25 pm

I recently went to my dentist in Grand isle and was informed by them a few weeks after two fillings were replaced (supposedly covered) that. Indeed it was nit covered, im on green mtn healthcare and after 3 mind yo 3 days I finally get a call back after numurous attempts to rectify this bs, and told by a supervisor me huge disability check 1188.00 per month exceeds medecaid allowable amount, then i got pissed and went off, he guy abruptly hangs up on me


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